Privacy policy
Hotel Cetina S.L. hereby informs about its privacy policy applied to personal data. The use of the website does not imply that the user must provide any information regarding their identity and it cannot be associated with a specific user by the company. In the event that personal data is provided, such data will be collected and used in accordance with the limitations and rights established in the aforementioned regulation.
Privacy Policy
Who is responsible for processing your data?
- Data Controller: Hotel Cetina S.L.
- Tax ID (CIF): B73885295
- Postal Address: Calle Trapería, 32, 1º, 30001, Murcia.
- Email: rdm@cetinahotels.com
What type of data do we process?
Depending on the products, services or functionalities you wish to enjoy at any given moment, we will need to process different types of data. In general, such data may include, as the case may be, the following:- Your identifying data (For example: Your name, surname, language, country from which you
- interact with us, contact details, etc.)
- Connection data, geolocation and browsing data (if you interact with us from a mobile device, for example).
- Commercial information if you are subscribed to our newsletter.
- Data about your tastes and preferences.
For what purpose do we process your personal data?
Depending on how you interact with our website, we will process your personal data for the following purposes:1. To handle requests or inquiries made through the various channels integrated into our website.
We only process personal data that is strictly necessary to manage or resolve your request or inquiry.2. For marketing purposes.
To the extent that you subscribe to our Newsletter, your personal data will be used to periodically send informative newsletters from the company. You should remember that you can unsubscribe from the Newsletter at any time and at no cost by contacting us through the email address of the data controller or by following the instructions provided in each of our communications.3. Online Check-in Reservations
We will process the personal data necessary to manage your reservation and/or online check-in.4. To participate in selection processes.
We will process the personal data you provide us through your CV and user profile form in order to manage applications for the offered job positions.5. For social media management
If you follow us or contact us through the different social media platforms where we are present, we will process the data you provide us through them solely for the purpose of responding to your messages or comments and managing our contact list.6. Usability and quality analysis for the improvement of our services (Cookies)
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand how users interact with our Platform in order to make improvements. Likewise, occasionally, we carry out quality actions and surveys to understand the satisfaction level of our customers and users and to identify areas where we can make improvements.What is the legitimacy for the processing of your data?
The legal basis that allows us to process your personal data also depends on the purpose for which we process these data, thus we will find different legal bases under the following purposes:1. Handling inquiries for information.
The legal basis for the processing of your data is the informed consent to respond to the inquiries raised through the website, which implies the acceptance of these conditions by the interested party.2. Marketing.
The legitimate basis for processing your data for marketing purposes is the consent you provide.3. Online Check-in
The legal basis for the processing of your data is your consent, as well as the execution of a contract which you are a part of.4. Selection Processes
The legal basis for processing your data for personnel selection purposes is your consent when sending us your CV and accepting the Privacy Policy of the website.5. Social Networks
The legal basis is the informed consent to respond to inquiries raised through the social network, as well as when you follow us and wish to be part of our contact list.6. Usability and Quality Analysis (Cookies)
User consent for the implementation of cookies.How long will we keep your data?
1. Information Requests
We will process your data for as long as necessary to address your request or inquiry and then for an additional 1 year.2. Marketing
We will process your data until you request to unsubscribe or cancel your subscription to the newsletter.3. Online Check-in
Your data will be retained for the time necessary to provide the service, as well as for potential claims or judicial or police requirements.4. Selection Processes
We will process your data for the duration of the selection process and then for an additional two years so that you can apply for future job positions.5. Social Networks
We will process your data for as long as necessary to address your request or inquiry and as long as you are a follower of our profile.Will we share your data with third parties?
Personal data will not be transferred or communicated to third parties, except: legal obligation, we obtain your express consent or we understand that there is a legitimate interest on our part, which will be duly communicated to you. However, we inform you that we are present on the following social networks: Facebook, LinkedIn, Twitter and YouTube, to keep our followers informed about the news and services of the company. You can access these social networks voluntarily through the links available on the website or by accessing directly and on your own through the browser or installed app. Please be aware that this website is not responsible for the use of data that may be made by these social media platforms. However, in cases where this data is generated on the social media platform as a result of interaction with our official account, we will be jointly responsible for its processing along with the social media platform. To consent to our sharing from this website and the processing of your data, it is necessary to carefully review the privacy policy of the social media platform you wish to access.- Facebook: https://www.facebook.com/privacy/explanation
- LinkedIn: https://www.linkedin.com/legal/privacy-policy
- YouTube: https://www.youtube.com/intl/en/about/policies/#community-guidelines
- Twitter: https://twitter.com/en/privacy
- WhatsApp: https://www.whatsapp.com/legal/updates/privacy-policy/?lang=en
- “Group” companies based on the legal basis of legitimate interest in/from