Hotel Cetina
Privacy Policy
interest.
Cetina Hotel S.L. hereby informs about its privacy policy applied to personal data. Using the website does not imply that the user must provide any information regarding his identity, and it cannot be associated with a specific user by the company.
In the event that personal data is provided, this data will be collected and used in accordance with the limitations and rights set forth in the aforementioned standard.
Who is responsible for processing your data?
The responsible party for processing your data is: Cetina Hotel S.L.
TIN: B73885295
Postal Address: Av. Gran Vía Escultor Fco. Salzillo, nº 28, 30.005 Murcia.
Email: lopd@cetinahotels.com
In the case of Cetina Suites Casa de Aguilar, the data processor is also Intucor CB
TIN: E56062763
Postal Address: Calle Barroso, Num. 5, 14003 Córdoba
What type of data do we process?
Depending on the products, services or functionalities you want to enjoy at each moment we will need to process some data or other. In general, those data will be, as the case may be, the following:
Your identifying information (For example: Your name, surname, language, country from which
you interact with us, contact data, etc.)
Connection, geolocation and navigation data (in case you interact with us from your mobile, for example).
Commercial information if you are subscribed to our newsletter.
Data about your tastes and preferences.
Remember that when we ask you to fill in your personal data to give you access to some functionality or service of the website, we will mark some fields as mandatory, since they are data that we need to be able to provide the service or give you access to the functionality in question.
Please, keep in mind that if you decide not to provide us with this data, you may not be able to complete your registration as a user or you may not be able to enjoy these services or functionalities.
For what purpose do we process your personal data?
Depending on how you interact with our website, we will process your personal data for the following purposes:
- To attend to the requests or queries you make through the different means incorporated into our website.
We only process the personal data that is strictly necessary to manage or resolve your request or query.
- For marketing purposes.
Insofar as you subscribe to our Newsletter, your personal data will be used for the periodic sending of company newsletters.
You must remember that you can unsubscribe from the Newsletter at any time and at no cost, by contacting us through the email of the data controller or by following the instructions provided in each of our communications.
- Reservations Online check-in
We will process the necessary personal data to manage your reservation and/or online check-in.
- To participate in the selection processes.
We will process the personal data you provide us through your CV and your user profile form, in order to manage the candidate profiles for offered jobs.
- For the management of social networks
In case you follow or contact us through the different social networks in which we are present, we will process the data you provide us, only in order to respond to your messages or comments and to manage our contact list.
- Usability and quality analysis for improving our services (Cookies)
If you access our Platform, we inform you that we will treat your browsing data for analytical and statistical purposes, i.e., to understand the way in which users interact with our Platform and thus be able to make improvements in it. Likewise, on occasions, we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our customers and users and detecting those areas in which we can improve.
What is the legal basis for the processing of your data?
The legal basis that allows us to process your personal data also depends on the purpose for which we process them, thus we will find different legal bases on the basis of the following purposes:
- Attending to requests for information.
The legal basis for processing your data is the informed consent to respond to queries raised through the website, which implies the acceptance of these conditions by the interested party.
- Marketing.
The legitimate basis for processing your data for marketing purposes is the consent you provide.
- Online check-in
The basis for the legitimization of processing your data is your consent, as well as the execution of a contract you are part of.
- Selection processes
The legitimate basis for processing your data for personnel selection purposes is your consent by sending us the CV and accepting the Privacy Policy of the website.
- Social networks
The basis of legitimization is informed consent to respond to queries raised on the social network, as well as the moment when we are followed and wishes to be part of our contact list.
- Usability and quality analysis (Cookies)
Consent of the user for the implementation of cookies.
How long will we keep your data?
- Information requests.
We will process your data for the time necessary to attend to your request or query and afterward 1 year.
- Marketing
We will process your data until you request a cancellation or unsubscribe from the newsletter.
- Online check-in
Your data will be kept for the time necessary to attend to the service, as well as potential claims or legal or police requirements.
- Selection processes
We will process your data while the selection process lasts and afterward two years so that you can apply for future job offers.
- Social networks
We will process your data for the time necessary to attend to your request or query and as long as you are a follower of our profile.
Will we share your data with third parties?
Personal data will not be transferred or communicated to third parties, except: legal obligation, we obtain your express consent or we understand that there is a legitimate interest on our part, which will be duly communicated to you.
However, we inform you that we are present on the following social networks.: Facebook, LinkedIn, Twitter, and YouTube, to keep our followers informed about the company’s news and services.
You can access these social networks voluntarily and through the links available on the website itself or directly and on your own from the browser or installed app.
You should know that this website is not responsible for the use of data that these social networks can make. However, when this data is generated on the social network and derived from an interaction with our official account, we will be co-responsible for the processing with the social network.
In order to consent to the assignment from this website and the processing of your data, you must carefully read the privacy policy of the social network you wish to access:
Facebook: https://es-es.facebook.com/privacy/explanation
LinkedIn: https://es.linkedin.com/legal/privacy-policy
YouTube: https://www.youtube.com/intl/es/about/policies/#community-guidelines
Twitter: https://twitter.com/es/privacy
In this way, before clicking on the logos of the social networks present on our website, you can inform yourself and redirect with prior knowledge of the processing of your data and voluntarily.
Other technological services:
WhatsApp: https://www.whatsapp.com/legal/updates/privacy-policy/?lang=en
“Group” companies on the legal basis of legitimate interest.
What are your rights when you provide us with your data?
We commit to respect the confidentiality of your personal data and to guarantee the exercise of your rights.
You can exercise them at no cost by sending us an email to our address reservas@cetinahotels.com, just indicating the reason for your request and the right you want to exercise.
In case we consider it necessary to be able to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Ask us for access to data we have about you.
Ask us to rectify data we already have. Please note that by actively providing us with your personal information through any means, you guarantee that they are true and accurate and you commit to notify us of any change or modification of them.
Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have informed you before, or that we no longer have the legitimacy to do so.
Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or keep them beyond the necessary time when you may need it. If you have provided your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time.
Receive the personal data that concern you and that you have provided us, in a structured, commonly used and machine-readable format, as well as to transmit them to another data controller.
On the other hand, when the processing of your data is based on our legitimate interest, you also have the right to oppose the processing of your data.
Finally, we inform you of your right to file a complaint with the competent data protection authority, in particular, with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
Changes to the Privacy Policy
We may modify the information contained in this Privacy Policy when we deem it appropriate. In case we do, we will notify you by different means through the Platform, or even communicate it to your email address when the change in question is significant for your privacy, in order for you to review the changes, evaluate them and, in your case, oppose or unsubscribe from any service or feature.
Information About Cookies
We use cookies and similar devices to facilitate your navigation on the Platform, to know how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please, read our Cookies Policy to know in more detail the cookies and similar devices that we use, their purpose and other information of interest.